Have you customized your email notifications

Published: Thursday 13 September 2018

Have you customized your email notifications

Did you know that your Flower Store In a Box website has the ability to customize the email notifications that are sent to your customers?

It’s a fantastic way to create a more personal experience for them.

You can add custom text for:

  • Welcome Email
  • Checkout Page

Depending on your account type you may also have access to email notifications for order workflow including:

  • Printed
  • On Route
  • Delivered

Getting Started with Email Notifications

To Start off go to Settings then Email & Site Notifications in your website dashboard.

You will see a number of different emails simply click the email to edit the content.

To turn on order notifications go to Settings :: Ordering Settings.

Then turn on the Notifications and add a subject for the emails.

Notes about Emails

The emails are a great way to have a conversation with your customers.  The order notification emails are also an important way of clear communication with a customer who is unlikely to know whether the product has been delivered or not.

Drew Wentzel

Drew Wentzel

Drew Wentzel is the principal of enflexion with over 25 years of experience in developing web services and software, Drew has helped design and develop usable and functionality rich Internet applications and built online presences for a wide variety of industries including retail, government, hospitality, lifestyle, corporate and technology companies.

Tags: Marketing

Related Articles in Marketing

5 Reasons to look after your existing customer base

5 Reasons to look after your existing customer base

Sales are key to building your business and turning a profit, but too often small business owners forget to look after their existing customer base.

Read more
Bringing your website into your store Omnichannel Marketing

Bringing your website into your store Omnichannel Marketing

Websites are an amazing sales channel for florists, but for most florists they are only a very small & Bricks and Mortar are still the main source of revenue

Read more
Flower Store In A Box ™ - Copyright © 2017. All Rights Reserved