Managing Customers

A simple-to-use Customer Management Dashboard allows you to get an overview of your customer base, members` levels, health of the members` logins and outstanding credits.

You can identify customers who have ordered multiple times or have sent the most money so you can reward them.

You can easily  edit Customer details add notes to a customers record and then view the notes at any time.  This is particularly useful if you have repeat customers that have special requirements.

You can give customers credits towards their next order in lieu of refunds or to reward them.  It will automatically debit down the amount as they spend it.

Using the Manual Order dashboard you can quickly look up and existing customer and start an order for them.  All the billing details are pre-filled for you and all you have to enter is the recipient details and delivery date.

Set up a fully automated loyalty program that rewards customers as they shop. Customers are assigned to tiers based on their total spend, and as they reach specific thresholds, theyre automatically upgraded to the next level. Each upgrade triggers a personalized email (and optional SMS) to celebrate their achievement. You can create multiple tierslike Bronze, Silver, and Goldand define unique rewards or perks for each levels.

Instantly celebrate customer achievements with personalized emails and optional SMS alerts when they reach new loyalty levels or earn rewards, keeping them engaged and motivated to continue their loyalty journey.

You can segment customers into different members groups and allocate them different discount amounts for ordering.

Track all pending credit notes in one place, helping you manage customer balances efficiently and stay on top of refunds or store credits.

You can easily view and manage the locked accounts and unblock them as needed

You can  easily view  your top-spending customers so you can reward loyalty, offer special deals, and focus on your most valuable clients.