Do you use your website’s email and webmail effectively?

Published: Monday 17 September 2018

Do you use your website’s email and webmail effectively?


Did you know that your website email account has more features than you are probably using right now?

OK let’s start with Webmail and how to log into your email through a web browser.

You are going to need your email address and your email address password. 

To login to your webmail go to your website and at the end of the address type:


Then press enter.

It should look like this:

WebMail Login

Go ahead and enter your email address and password in the form and click Log In

If this is the first time you have logged in you will see an option to choose which email service to use.

Personally I prefer roundcube, but it’s up to you which of these email applications you want to use.

It’s then just like using a normal email application, you can send, receive and read your emails as normal.

One word of advice though, it’s unlikely to work on an iPad or an IPhone as the browsers are not compatible.

OK so reading and sending email is pretty standard but what else can I do you may ask?

There are a whole lot of extra options you can set up here:

  • Spam Filters
  • Auto Responders
  • Manage your disk usage
  • Setup Email Aliases (Forwarders).

To see the options click your email address in the top right hand corner:

WebMail Options Menu

Spam Filters

Every account has a spam filter that can be turned on at the server level.  Every email is assigned a score from 0 – 8, the higher the score the more likely the email is to be spam.

Generally a score of 4 or below is unlikely to be a spam email.

You can set you own personal spam score here that will automatically delete spam emails below a specific score.

Be careful though a lot of legitimate email can have a high score so you can end up missing important email communication.

The scores are generated through a Neural Network and shared with millions of web servers.


Probably one of the most useful tools for your email addresses are Auto Responders.  These allow you send an automated message back to someone.

These are useful if you are going on holidays and won’t be checking your mail regularly.

Or you can also use these to thank the sender for sending the email and telling them how often you read your email.

You can set:

  • Name
  • Email
  • Time Period
  • Email Body

You can also further personalize the message by using the senders name / email address etc.

Again a warning here from personal experience.  Much of the spam that is sent comes from bogus addresses.  This means if you have an autoresponder on you will likely get a lot of undeliverable messages from email addresses that you have responded to.

Manage Your Disk Usage

Web Servers have finite resources and your web hosting account is no different.  Generally your account will have about 2GB of available storage for your email and website.  If you go over that emails to you will bounce and your website might stop working.

You can use this tool to view how much storage you have used for each of your email folders.

You can also delete all messages in a folder (such as your trash or sent messages).

You can also delete all messages in a holder older than a specific time period.


This is a very useful too, if you need to forward all of your messages from your email address to another address you can do it here!

Email Tracking

And finally we have email tracking, a report which allows you to view the emails that have been sent to you and the ones that have failed or been filtered by your spam settings.

So there we are a quick introduction to the power of your email on your account and some of the extra features you have access to use!




Drew Wentzel

Drew Wentzel

Drew Wentzel is the principal of enflexion with over 25 years of experience in developing web services and software, Drew has helped design and develop usable and functionality rich Internet applications and built online presences for a wide variety of industries including retail, government, hospitality, lifestyle, corporate and technology companies.

Tags: eCommerce

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