Managing your customers once they have joined your site is as important as getting them their in the first place! We’ve built some really cool tools for you to manage your customers and their experience with your website.
Of course you can do all the normal things you would expect like:
You can easily add notes to a customers record and then view the notes at any time. This is particularly useful if you have repeat customers that have special requirements.
Using the Manual Order dashboard you can quickly look up and existing customer and start an order for them. All the billing details are pre-filled for you and all you have to enter is the recipient details and delivery date.
You can give customers credits towards their next order in lieu of refunds or to reward them. It will automatically debit down the amount as they spend it.
You can identify customers who have ordered multiple times or have sent the most money so you can reward them.
You can segment customers into different members groups and allocate them different discount amounts for ordering.