Preparing Your FSIAB Website for the Christmas & New Year Break

Published: Monday 15 December 2025

Preparing Your FSIAB Website for the Christmas & New Year Break

The Christmas and New Year period is one of the busiest — and then quietest — times of the year for florists. Taking a few minutes to prepare your website properly can prevent customer confusion, reduce support requests, and protect your SEO.

Below is a simple checklist to get your site ready.

Christmas & New Year Support Hours

FSIAB will be closed from Friday 19 December, with limited support available via the support system during the holiday period.

New Features in the FSIAB AI Assistant

We’re actively expanding the FSIAB AI Assistant so you can manage more of your website simply by asking questions.

Recent additions include:

  • Automated banner scheduling
  • Blocked delivery dates

We’ll continue sending updates as new features are released.

Managing the Increase in Form Spam

Many customers have noticed an increase in spam coming through website forms.

This type of “comment spam” has increased globally as AI tools are being used to bypass traditional form security.

All FSIAB websites use Google reCAPTCHA, and you can reduce spam by increasing your spam score threshold to 8:

Settings → Advanced Settings → Advanced Settings

This won’t eliminate spam entirely, but it should significantly reduce it while Google works on a broader fix.

Website Checklist for the Holiday Break

1. Block Delivery Dates

Ensure customers can’t place orders on days you’re closed.

Using the AI Assistant:

  • “Show my blocked dates”
  • “Add blocked date”

Manual method:

  • Orders → View Pending → Block Dates

2. Add a Site Notice Pop-Up

A pop-up helps clearly communicate closure dates to customers.

Go to:

Marketing & SEO → Marketing Tools → Site Notices

You can use a pre-designed image, upload your own, or add text.

Best practice:

Show once only, no more than 1 second after page load.

3. Manage Your Christmas Banner

If scheduled via the AI Assistant, your banner will be removed automatically.

To remove it early:

  • “Delete Scheduled Banner”

To add a new banner:

  • “Upload Banner”

4. Remove Christmas from the Main Menu

Go to:

Design & Layout → Menus

Delete or hide the Christmas menu item.

If Christmas appears in automated dropdowns:

  • Products → Edit Christmas → Untick Visible → Save

5. Add Christmas to the Footer Menu

For SEO, keep your Christmas category live by linking it in the footer.

Go to:

Design & Layout → Menus → Footer Menu

Add or enable the Christmas link.

Final Thoughts

A few small updates now can save a lot of confusion over the holiday period and ensure your website stays SEO-friendly while you’re closed.

🎄 We wish all our florists a happy, safe, and well-deserved Christmas break!

Drew Wentzel

Drew Wentzel

Drew Wentzel is the principal of enflexion with over 30 years of experience in developing web services and software, Drew has helped design and develop usable and functionality rich Internet applications and built online presences for a wide variety of industries including retail, government, hospitality, lifestyle, corporate and technology companies.

Tags: Christmas

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How do I set up my florist website for the Christmas and New Year break?
Update your opening hours, delivery availability, and any public holiday messaging in your Myweblogin dashboard. Set cut-off dates for Christmas deliveries clearly on your homepage and at checkout so customers know when to order.
How do I pause or limit deliveries over Christmas in Flower Store In a Box?
You can adjust your delivery settings in the dashboard to restrict or disable deliveries on specific dates. This lets you block out Christmas Day, Boxing Day, and New Year's Day while still taking orders for other dates.
Should I run a Christmas email campaign as a florist?
Yes. Send at least one Christmas email to your customer list promoting your Christmas range and reminding them of your delivery cut-off dates. Customers who have ordered from you before are your best audience for seasonal campaigns.
Can I display a Christmas banner on my Flower Store In a Box website?
Yes. Upload your Christmas banners through the dashboard to update your homepage for the season. Flower Store In a Box also provides ready-made Christmas banner sets you can use directly.
What should florists communicate to customers over the Christmas break?
Be clear about your last delivery date before Christmas, whether you are open between Christmas and New Year, and when normal trading resumes. Put this information on your homepage, in your checkout, and in an email to your customer list.
How do I manage orders placed during the Christmas break if I am not trading?
You can configure your website to prevent orders being placed for dates you are not trading, or set all new orders to a specific future date. This avoids customers placing orders you cannot fulfil and reduces the need for refunds.
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