FAQ

Accepting Payments Online

Do I need a Credit Card Merchant Account?

No, if you do not have a credit card merchant account you can use Paypal for accepting Credit Card payments instead. You can also invoice people and have a Tax Invoice sent to their email address for payment by Electronic Funds Transfer.

What Credit Card Payment Gateways does the software Use?

You can choose between a couple of Online Payment Gateways, including eWay, Stripe, Paypal, NETS, FTD, Commbank, Westpac, NAB and any other bank using the MiGs payment platform. You will still need to have a merchant account set up with your financial institution. Each company has its own payment structure for accepting credit cards online, from a single fee per transaction to a percentage of the sale.

What if I already have an online Payment Gateway Account?

Depending on who the account is with, we may be able to integrate it into our software free of charge. Otherwise there may be a small fee to integrate the account.

You can accept Credit Cards, Paypal, Coupons and Credit Notes (both of which you have to generate yourself in the back office software).

What other Payment Options Can I accept?

You can accept Credit Cards, Paypal, Coupons and Credit Notes (both of which you have to generate yourself in the back office software).

Do I need a credit card merchant account to use Flower Store In a Box?
No. If you do not have a merchant account, you can use PayPal to accept credit card payments, or issue tax invoice emails for payment by Electronic Funds Transfer. You can also apply for a merchant account through your bank or a payment gateway like Stripe or eWAY.
Which payment gateways work with Flower Store In a Box?
Flower Store In a Box works with eWAY, Stripe, PayPal, NETS, Commbank, Westpac, NAB, and any bank using the MiGs payment platform. If you already have a gateway account, the team may be able to integrate it free of charge.
Can I accept PayPal on my florist website?
Yes. PayPal is a supported payment option. Customers who prefer to pay with their PayPal account can do so at checkout.
Can I offer credit notes and coupons on my florist website?
Yes. The platform supports credit notes (issued to specific customers), discount coupons, and gift vouchers. You generate and manage these from the back-office dashboard.
What if I already have a payment gateway account?
If you already have an online payment gateway account, the Flower Store In a Box team may be able to integrate it into the software free of charge, depending on the provider. Contact the team to confirm.
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